Portfolio

eLearning

Manage Evaluations in OASIS (2019)

As an Education Training Specialist at Harvard Medical School, I designed and developed an eLearning course using Articulate Storyline. My approach to technical training is to replicate the experience as much as possible which is why this is a simulation. The learner gets to click through for practice and testing to make sure to later replicate the experience when they navigate the actual tool.

Sample_RESTful Architecture and APIs

REST API Overview (2017)

As part of a job interview for a cloud computing company, I was asked to develop a 15-min Rest API Overview eLearning that explains RESTful architecture and APIs to their technology department. They audience was web developers who have extensive experience with front-end web development using HTML, CSS, JavaScript and front-end frameworks.

Membership & Financial Management for Local Officers (2017)

While working as an Instructional Designer for the Massachusetts Teachers Association, I created 4 online courses using Rise (Articulate 360). I was only given enough time to spend on one course: Data Security for Local Associations (35 hours). Due to the short deadline (3 courses in about 2 weeks), I recorded the SMEs using join.me and chunked down their recordings into short videos. We added knowledge checks and revised a resources page for performance support. Watch the tour to learn more.

PeopleSoft Security Approval Training_Captivate Screenshots

PeopleSoft Security Approval Training (2016)

As a Training and Development Specialist at Partners Healthcare IS for Dana-Farber Cancer Institute, I designed and developed an eLearning course using Captivate 9.

I also designed and developed the PeopleSoft Knowledge Base using Atlassian's Confluence for the PeopleSoft upgrade. I worked with the SMEs to get the content and screenshots and wrote the documentation:

Medical Coding eLearning (2013)

In my role as an Instructional Designer at John Snow, Inc. I worked in a project to turn a face-to-face training form Dr. Policar into a self-paced eLearning. It was towards the end ofmy time at JSI, so I didn't get to finish the draft, but the examples below show you my process an the eLearning draft. It was going to be created using Articulate 09.

Documentation

Canvas LMS (2018)

As an Instructional designer for the Massachusetts Teachers Association, I was in charge of setting up Canvas and manageing courses and users. I needed to communicate well with the instructors about what the process was and what they were responsible for, so I created a few resources.

PeopleSoft Upgrade Knowledge Base (2016)

As a Training and Development Specialist at Partners Healthcare IS for Dana-Farber Cancer Institute, I designed and developed the PeopleSoft Knowledge Base using Atlassian's Confluence for the PeopleSoft upgrade. I worked with the SMEs to get the content and screenshots and wrote the documentation.

Blackboard Upgrade Documentation (May 2014)

When Babson College went through a Blackboard upgrade, I managed the documentation upgrade initiative. The documentation was a combination of video demos and written guides that were made available on our Drupal site. Below you will find a few examples:

Other examples from my time at Babson:

Virtual and Instructor-Led Training

Image Source: Image by Jagrit Parajuli from Pixabay.

Zoom for Education (2020)

As an Education Training Specialist at Harvard Medical School, I led live training sessions for faculty and staff on how to use Zoom for classes. Topics covered: annotation, breakout rooms, polling using Zoom and polling using PollEverywhere and non-verbal feedback via the chat and the participant window. I also recorded video demos for our knowledgebase:

Using WebEx for Interactive Virtual Sessions 3 20 2012

Using WebEx for Interactive Sessions (2012)

When I was an Instructional designer working at John Snow Incorporated, we used to have Tech Tuesdays which were like Lunch & Learn events where we shared tips to improve our work. I did a presentation on how to use Webex for interactive sessions. The idea was to experience interaction while I shared the Webex functionality available.

Starbucks Mobile App Training Example (2016)

As part of a job interview, I was asked to develop an outline of how I would go about designing the training for a mobile app. I chose the Starbucks mobile app because I use it frequently and I love how it saves me time ordering.