Virtual Instructor-Led Training
Zoom for Education (2020)
As a Training Specialist at Harvard Medical School, I led live training sessions for faculty and staff on how to use Zoom for classes. I recorded the training session and made it available through the knowledge base. Topics covered: annotation, breakout rooms, polling using Zoom and polling using PollEverywhere and non-verbal feedback via the chat and the participant window.
Using WebEx for Interactive Sessions (2012)
When I was an Instructional designer working at John Snow Incorporated, we used to have Tech Tuesdays which were like Lunch & Learn events where we shared tips to improve our work. I did a presentation on how to use Webex for interactive sessions. The idea was to experience interaction while I shared the Webex functionality available.
REST API Overview (2017)
Membership & Financial Management for Local Officers (2017)
While working as an Instructional Designer for the Massachusetts Teachers Association, I created 4 online courses using Rise (Articulate 360). I was only given enough time to spend on one course: Data Security for Local Associations (35 hours). Due to the short deadline (3 courses in about 2 weeks), I recorded the SMEs using join.me and chunked down their recordings into short videos. We added knowledge checks and revised a resources page for performance support. Watch the tour to learn more.
Canvas LMS (2018)
As an Instructional designer for the Massachusetts Teachers Association, I was in charge of setting up Canvas and manageing courses and users. I needed to communicate well with the instructors about what the process was and what they were responsible for, so I created a few resources.
PeopleSoft Upgrade Knowledge Base (2016)
As a Training and Development Specialist at Partners Healthcare IS for Dana-Farber Cancer Institute, I designed and developed the PeopleSoft Knowledge Base using Atlassian's Confluence for the PeopleSoft upgrade. I worked with the SMEs to get the content and screenshots and wrote the documentation.
Starbucks Mobile App Training Example (2016)
As part of a job interview, I was asked to develop an outline of how I would go about designing the training for a mobile app. I chose the Starbucks mobile app because I use it frequently and I love how it saves me time ordering.